Usacomplaints.com » Furniture & Equipment » Complaint / Review: The Brick - $1200 piece of junk. #754552

Complaint / Review
The Brick
$1200 piece of junk

I purchased a sofa In The Packet. We purchased the warranty, (that does nothing) in case that anything must occur to the sofa.By evening 3 the sofa had damaged so we named plus they sent a specialist to check out it. He explained there is nothing wrong withit but I created him appear tougher when I noticed easy when my boy lay about the sofa. Since I had been so insistant he adventually discovered the damaged component about the body and we got a brand new sofa. While that one was shipped the underside about the timber had some scores and chips so that they provided $150 cash-back or perhaps a new sofa. We got the cash as it was truly no huge package and nothing a gun could not conceal. It got nearly 4 weeks to obtain our cash and 4 excursions towards the shop on our very own time and gasoline. I again within the mean-time had named to truly have the sofa looked over again as you of the spings was damaged and also the foam in certain of the pillows was squeezed. For me this will not occur in this short peroid of time. The man arrived again, examined it out and quit. We never noticed in the Packet again. Bear in mind it was 9 weeks before. I named them oneday when I kept receiving arbitrary calls from some automatic "essential client" speal inviting me to invest more income at their shop. They simply captured me on the poor day-so I named to possess my quantity taken off the calling checklist and reported towards the supervisor about how exactly this in my experience was a punch within the encounter since I have was not looked after nicely using the purchase I'd previously. He explained they named me in July (six months following the technition have been at our home) to let's realize that the main one area of the sofa might be changed however the relaxation was typical deterioration. I told the supervisor my tale and he questioned just how long I'd the sofa for. I told him more than annually today and he explained yes that might be regular deterioration. I told him when it has only began to occur then perhaps it'd be but it was occurring from the beginning. I'm waiting to determine if they're likely to do something for me personally or not. I'll inform you... But I declare by exactly what I'm I'll NEVER NEVER NEVER store in The Packet again!!! I ought to have learned after I purchased my mattress from their store!


Offender: The Brick

Country: USA

Category: Furniture & Equipment

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