Our encounter using the business continues to be terrible. Our mom was kind enough to-order a custom glider/modification from KooKoo Bear children on March 29th. At that time of the order-we were informed 10 to 12 months for shipping, which provides us to June 21st.in-May I followed-up about the Small Fortress seat purchase with KooKoo Bear and had an extremely challenging period understanding the position. After I ultimately obtained a call-back from someone (after being guaranteed 3 differing times), I then found out there is a wait within the material I'd selected. They apologized. How good of these but never agreed to clarify why no body named me to inform me towards the problem? Oh wait, they'd my Motheris cash. What did they care plus they do not have an infant arriving. I'd to contact daily and also have my mother visit the shop to obtain any position update about the seat since no body calls you back. Lastly, somebody stated they'd "rush" the seatis manufacturing to ensure that shipping to happen from the 12-week mark... July 21st. I followed-up every week to make sure we were making improvement and also the seat was acquired from Small Mansions last Thursday however it wont reach me until perhaps the finish of in a few days. Evidently, my seat needs to be delivered to NC from California subsequently placed on a vehicle to Detroit where I stay. Subsequently, the Detroit organization will-call me to routine shipping however they have 48-hours to contact after my seat reaches Chicago. Who knows what their regional shipping plan is likely to be. I'll have my infant and never have the ability to nurse in my own Room because of the mess of KooKoo Bear Children. Run far away from this store. They do not deserve your company!
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