We bought a Raise Seat for my 83 year. Aged mom who'd hip fracture repair and problems afterwards and required this to assist her to sit down and remain. We received a good deal of reassurance when taking a look at this in shop using the fantastic 5 year. Guarantee on engine and electric components and 7 year. Guarantee on physical training systems moving components / body. We were informed that repairs or substitutes weren't actually an issue. We also settled to truly have the seat scotchguarded just before shipping. Nicely seat included no guarantee paperwork or any inst. Guides and sometimes even something identifiying producer. I named Sam Levitz and was informed they were possibly eliminated when scotchguarding happened plus they might view involved with it. After not reading from their store i named again and was informed these seats never included paperwork. This seat was bought on 3/7 and now intermittently gets stuck in up / down / reclined and just any position at any given period. I named Sam Levitz to get help have it looked after and also have been informed guarantee is just 1 year. Time. Which the maker's guarantee is same. And so I stated how will you inform people 5 and 7 years. If that is so. I also requested for figures and data to get hold of producer and was informed there'snot any. And today it simply happens that Sam Levitz does not bring this product now. I requested to talk to a and was informed she isnt accessible both. I'm saddened that people were cheated in this manner, but mainly I'm for my mother who truly wants this and cannot manage a brand new one.
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