Should you purchase from their store (Stay n Rest), be sure you get what you would like. We've been attempting for nearly thirty days to switch our $4,000 bed. The brand new bed arrived today. They stated they delivered the very best shipping group, HA! They returned it off the tail-gate of the vehicle, subsequently pierced holes inside it whilst the attempted to obtain it-up our staircase. These were really tough with it. After I told them I needed to get images of the harm, they hurried the bed out and nearly had it packed before I returned outside. The one thing that held them at my area to cope with the problem was getting the secrets from the vehicle. One hour later, and many calls to numerous people (appears the boss that people were coping with was not there, despite the fact that he assured me he'd maintain all day long). The previous bed is ultimately out-of my home, they'd to depart the bed using the openings inside it (whoa, this time around they first got it up the step without any issues, incredible). Today, Ive got to hold back another 13 times to obtain this broken bed changed, and out-of our home. REALLY BAD CUSTOMER SUPPORT!!! Should you have to consult with anybody there, contact Teresa at expansion #1219, to date she's managed my problems the very best. Do not cope with Joe, Leanne (ext #1218), or Shannon (ext #1217).
0 comments