Usacomplaints.com » Furniture & Equipment » Complaint / Review: Rent-A-Center - Out of money and furniture. #545204

Complaint / Review
Rent-A-Center
Out of money and furniture

I'd handled the corporation a few occasions. Many people believe it is foolish but really it may be ok should you pay-off your purchase within 3 months. And that's what I really do. Well, my boy was shifting in and required a room collection I recommended that people take a look at Rental Heart in Redlands California. I request a use rooms set the man that manage us appear good and stated he desired to display my boy several fresh types which was in a guide. Our boy selected one completed the applying and was informed he'd get shipping on Friday. Both my boy and that I work on evening no shipping throughout the day. Used to do not need to cope with the problem since I perform a twelve-hour change. I also buy a red livingroom collection. It had been use however it was in exceptional situation and may not defeat the cost. On friday I eventually named Book A Middle and have where funiture the man David couldn't determine why it had been not provide. And so I request shipping about the following day which may have now been Friday October 3 they decided between 2 and 4. Five oclock no-call or funiture. I contact RC and that I was informed they'd not provide since somebody didn't arrived at function. I show them which was undesirable and that I desired provide exactly the same time. They aggreed as well as explained they didn't contact me simply because they didn't have my present quantity. Once they ultimately found my doorway I looked in the document work and stated how will you men tell me you didn't contact me when my telephone number is created in your paper-work, in my own boy's handwriting. The rude Africanamerican (it is ok I'm Africanamerican myself) went off state he didn't have that paper-work with him when he arrived our on Friday. I stated also it wasn't open to you whenever you returned for your shop? He continued to jeopardize me he could be my account supervisor I ought to ostensibly (not in these phrases) but shouldn't cause difficulty. He desired to begin to see the space the funiture could be provide in. My boy showed him. He would go to his vehicle remains there for around fifteen minutes. He returns and state nicely, we can not provide your funiture since we didn't understand this sign-off. Ok you have to keep in mind that he state they attempted to provide it on Wednesday and today it's Friday. And he's only now finding the supervisor didn't sign-off about the software. We claim at my doorway and that I request if we're able to get our cash back. He explained yes I would like to contact the associate supervisor and inform him you will be in to really get your cash. The whole period he's performing like I've accomplished something amiss. But I'm the individual that offered my boyis funiture absent and had provided my very own funiture absent expecting to obtain alternative. After I talked towards the assitant director he explained I really could not get my money-back simply because they were near and he'd secured the secure.incredible not believe.

I then phone the corp. 800-number and somebody named me back and have me what happen? I show her what happen then she stated ok somebody is likely to be contacting you back within 24 hours. I will guess you that twenty four hours from today I will create again and inform you no body has contact me. Then when she explained that I had been angry as could be. And she stated why are at this point you shouting? I stated since I'm unsure why did you contact should you weren't likely to help using the issue. She stated ok bye somebody will-call you in 24 hours.

Where does my problem lies. No body actually explained I'm sorry for this issue. No body actually ask me just how can we right this wrong you're experiencing. No body actually stated our purpose wasn't to possess each one of these scenario occur. They've simply move the dollar I'm out-of cash and funiture.


Offender: Rent-A-Center

Country: USA
Site:

Category: Furniture & Equipment

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