Usacomplaints.com » Cars & Transport » Complaint / Review: Texas Direct Auto - Would not refund deposit. #833986

Complaint / Review
Texas Direct Auto
Would not refund deposit

Our boyis buddies dad may be the supervisor at Texas Direct Car and my son was in desperate need of the vehicle since he'd to depart in a few times to visit work-in Illinois so he named his buddies dad and informed him this and his buddies dad advised him to not fear choose the vehicle he desired and fall and he'd possess a saleman (Jimmy) to create the vehicle up and allow him try it and might do anything he might to assist him obtain a vehicle and could give him a Good deal. NICELY which was the largest error of his existence! As we got there and waded thru all of the people of individuals we endured there for nearly 1-hour for that salesman to create the vehicle up. Our boy went it and truly loved the vehicle but desired to try 1 additional vehicle so we endured there about another 20 - half an hour till he introduced this 1 up. Next he got us to some pc thus my boy and spouse (co signer with great credit) might complete a software type and have a $500 deposit. Our boy asked him if he'd have the ability to drive-off with-it that evening, and informed him his scenario to ensure he understood about this and he explained yes, it'd consider about 1-hour. I expected him in those days just how much for that vehicle be ause it had been outlined at nearly $30,000 and he explained he'd move and examine. While he returns in the beginning he explained $22,998. After I first noticed the cost I thought WOW he is really likely to provide him a good deal after which as my boy repeats what he explained he changes it to $29,998. Next we waited 1 - 1 1/2 hours in order for them to reveal they were having difficulty obtaining them authorized also it mightn't be until Friday. Well my boy wouldn't be below on Friday so we requested for the deposit back and then he claims I am sorry but I told y'all it had been nonrefundable even when he doesn't get accepted. I simply about had a match. All of us 3 informed him he never stated it had been not nonrefundable and he explained he did. I told my boy to contact his buddies father but you know what? He'dnot answer his telephone. I told him to keep calling and informed him I needed my kids deposit back today! Well he went and got a and also the supervisor informed us he was sorry but he couldn't provide us back the $500 MONEY if he desired to since it is droped within the secure. Well very first thing do not tell me that company couldn't develop $500 money following the a large number of people who strolled for the reason that location that evening. However he informs me that today they can not really market that vehicle all weekend (it's today Sunday evening). I stated your evening and his response was " twenty four hours each day online" and that I believed to him you suggest to inform me you can't market that vehicle online and he explained it's secured within our title. Well that's bull*!!! He might transformed what-ever he wish to using the PC and he understands it!!! After I strolled out he ultimately informed my boy he'd return the deposit to him on Friday IF he was not authorized. I've without doubt in my own brain he'll never observe that money again. If that's how your treated once the supervisor is the friends dad and lets you know he'll provide you with a good deal and do anything he might to assist him, I dislike to determine how others are handled!!


Offender: Texas Direct Auto

Country: USA   State: Texas   City: Sugarland
Site:

Category: Cars & Transport

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