I bought a TV stand from The Brick (on Mavis Road in Mississauga) and what a mistake that was.
Parts were missing so I couldn't assemble this TV stand.
I returned it to the store expecting a refund or an exchange but I was told that once I had opened the box, there's nothing they could or would do about it (other than give me a phone number to call to request those missing piece). The two managers (Vince was the name of one of them) I spoke to hid behind the store policy (which is misleading the way it is written). These two managers basically laughed in my face and told me that if I didn't like their policy then I should shop somewhere else.
I'm never buying there again and I'm passing the word around.
From surfing the web, I realize that plenty of people have had a problem with The Brick.
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