In September we'd a house research installed by Hammonds. We'd selected the chestnut oak veneer finsih and also the salesman had assured us that though it was costly (top dollar on conclusion (£7,500) it had been of the quality significantly better than the laminate finishes that have been half the cost which we'd not be dissatisfied with this option. We were informed that there would need to be 2 ties within the pc but these could be thoroughly coordinated at their course before it had been sent. The salesman was an entire liar. Anything he told us was false - actually right down to the truth that all Hammonds team are utilized and they don't utilize sub contractors. They're actually all sub contractors. The furniture came and after day-one of the appropriate procedure we looked over the things they had mounted and may not think our eyes. The pc had grains heading at oblique perspectives where there have been no test whatsoever to complement the ties. The users about the top sides transformed in one design to a different and did not butt up together. The back-panel appeared as though somebody had attempted to varnish it manually, different from heavy spattered globules to some finer layer where the timber confirmed through. There is an entire fringe of open chipboard where the rear screen was the wrong dimension. The drawers snagged - the number continues. Anyhow prior to the trimmer began focus on the 2nd day-we called Hammonds to express that therefurniture wasn't appropriate to us because it wasn't what we'd been offered from the salesman. It's inexpensive garbage they were promoting as bespoke - designed to purchase - designed - top quality etc etc. There brochures as well as their salesman are coldly misselling the product. It's gross misunderstanding. They declined to get rid of the furniture and insisted they continued using the installation. To ensure that is what happened. Then they stated that they'd tackle a few of the conditions that we were disappointed about and finally in early 2008 they placed on a brand new pc with fresh users that will be greater but nonetheless poorly registered without any feed complement and desperate waxy product that oozes in the ties. The pc has become a heavy red color as the wall models are a far more gold tone plus they seem like various furniture. Everything is wholly inadequate. It's substandard in its installation and contains been offered to us as anything it's not. It's MFI quality package furniture and it has been offered as "designed" and "specially-made for all of US". We've declined to help make the ultimate cost of £1,200. They stated they'd take £900 like a motion of goodwill. We shall not spend them another cent but have stated that we shall reluctantly maintain the furniture in the cash we've previously compensated them (ie £6,300) even though it isn't worth actually half that - we've had additional views with this from carpenter/installers etc. Hammonds subsequently began the risks within the type of characters from "Credit Safety" and photcopies of Judge State kinds filled with our titles. We nevertheless declined to pay for something more for anything worth so small. Therefore we shall now observe Hammonds in Courtroom - we attempted arbitration so that as your final present they stated they'd currently take £600 whilst the final cost. We shall not spend them other things thus we're today awaiting a romantic date for that Courtroom hearing. Be informed - this company uses threatening, scary techniques to drive one to spend them to get a merchandise that's been offered under misunderstanding. We currently understand you will find plenty of other individuals who have dropped foul of the terrible organization. They don't worry about client satisfaction plus they are a business to prevent no matter what.
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