Usacomplaints.com » Furniture & Equipment » Complaint / Review: American Signature Furniture - Poor service/lies. #463126

Complaint / Review
American Signature Furniture
Poor service/lies

On May 25th my sweetheart and that I selected four products within the shop to buy. Your salesperson Ben was very useful and pleasant, nevertheless he couldn't type in the things and required assitance from his boss Bobby. Which we were to get about the following evening. Our one problem was the hovering rack device must are available in a container because it was to large to suit in my own vehicle. The supervisor assured me that it did! Nevertheless when I came 24 hours later for get, I used to be created aware that off my product was from the ground... Like A shock in my experience the only real product that I used to be to obtain in the shop floor was the reflection being it was alone they'd, until I needed to hold back a month. Used to do not too I decided to consider the main one off the ground. Used to do not accept consider anything off the shop floor. Irritated why I went completely below to get somthing that don't actually easily fit in my vehicle. I didnt need some of it. When the supervisor insited that they can provide them later without any cost, I decided and went back again to the factory. Although walking I achieved using the factory supervisor whose title I dont understand and he questioned me that which was I likely to do? I replyed that I had been to obtain another three products and also the one product is likely to be shipped later, and headed to my vehicle. After waiting nearly half an hour I returned into view waht the endure was. And also to my shock again nothing have been completed to obtain together my product.infuriated I went right to the manger who that was followed closely by the warehouse mgr. And that I requested in my own many firm speech exactly what the issue was? He looked over me and stated that since were likely to provide the main one product we shall take it all at one time. What! That which was I awaiting within the first place. So when was I likely to be informed. I store with National Trademark constantly and not experienced something like this never in my own life. Bad customer support in both divisions and never actually an apology. Obviously I required my reimbursement plus they dont actually need to be worried about me again. They dropped $674.06 plus one dedicated client.


Offender: American Signature Furniture

Country: USA   State: Georgia   City: Morrow
Site:

Category: Furniture & Equipment

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