All I want is for my couch to be repaired. I will pay for it (why should I though when I purchased a stain safe warranty) what good is a furniture store that can't and won't, be reliable. Where does one go? I have contacted a lawyer and he assures me I have rights as a consumer. But what I am hoping for is a company to stand on principals and human decency. I have never been treated so rudely before especially from people who supposedly want my money and business. I would also like to meet Paula the crass woman who treated me so badly, just so I can see the face of ignorance.
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