Hi my title is Aaron Munoz I bought a SIMMONS BEAUTYREST bed In The Space Supply furniture shop in 2004. The mattress began to break apart within 6-8 weeks useful about the mattress so we approached THE AREA SUPPLY concerning the mattress plus they sent somebody out-right away to examine the mattress and discovered it to become faulty and changed the bed. I dont recall just how long the 2nd bed required to show it had been likewise faulty but I understand that it had been merely a short-period of time. Once more we approached THE AREA SUPPLY concerning the faulty bed plus they stated they'd provide us a choice to update the bed if we settled the distinction. We required that choice and forked over another 200.00approximately bucks wishing to prevent the exact same issue. Once more the brand new improved bed turned out to be faulty in a brief period of time. Bear in mind these beds all have 10-year guarantees and weren't actually sustained 24 months. Therefore we approached SPACE SUPPLY for that third-time simply to discover they had a lot of issues with the beds they weren't transporting them anymore which we'd to cope with simmons mattress business. I approached simmons immediately plus they stated that they'd deliver anyone to decide when the bed was faulty. I had been at the office once the guy that examined the mattress found my house, but he guaranteed my partner our bed achieved the skills of the faulty bed which the drop on my aspect of the bed was 1 3/4 ins and just needed to be 1 1/4 ins to qualify. About 10 days later-after reading nothing back I approached simmons about our state plus they informed us our state was refused also it stated why within the notice that people might obtain. I obtained the notice and unearthed that they'd refused people since there is a spot about the mattress which there is a guarantee term that claims the bed needs to be free from spots for that guarantee to work. Among the prior faulty beds had a spot onto it and wasn't actually described Once The Space Supply was managing the warranty statements. And so I named Simmons back and that I informed her that people didn't obtain any paperwork whenever we bought the bed declaring this and he or she informed us that "we ought to have examined". After being forgotten from the SPACE SUPPLY and handled extremely rudely and refused by SIMMONS used to do not understand what else to do this I quit. Subsequently come to locate I'm not alone that's been refused my warranty by Simmons, there are many reviews all around the web of Simmons not changing faulty beds which are still under warranty. I still possess the mattress and can't afford to purchase a different one, me and my partner equally continuously have back-pain and pains after sleeping about the bed. I've had a lot of back issues that I've ceased sleeping with this bed and also have been compelled to rest about the sofa. I really hope as possible assist me out by any means feasible in obtaining simmons to put on as much as their guarantee. I'll never again with a simmons no real matter what the end result and that I need everybody having a refused guarantee state to get hold of their regional papers and television news channels.
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