Usacomplaints.com » Furniture & Equipment » Complaint / Review: Decorating Etc - No shipping, no call back!. #198115

Complaint / Review
Decorating Etc
No shipping, no call back!

I ordered a light fixture from Decorating Etc. On 9/18/06. The light had not shipped after 3 weeks so I called to find out the status of the order. I got voice mail so I left a message but no one responded. I called 5 times with no response. Finally I called at the beginning of November to get credit as they had already charged my credit card. They said they would look into it and call me back. I did not receive a call back. Then the light showed up and I refused shipment because by this time it had already been two months and I ordered it from somewhere else. I called again on 12/5 to find out if they received the light back and if I had received credit. They said they would call me back that day to let me know the status. No phone call.


Offender: Decorating Etc

Country: USA

Category: Furniture & Equipment

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