I ordered a amber light on 03/19/10 they ran the credit card on 03/22/10 and sent me a email @ 1:38pm telling me that the light is backordered and would be in stock in 2 weeks, if this was a problem to call for a full refund I called and got a answering machine left message for them to call received no return call.
I waited until the 24th and called again got the machine again, left a message requesting a full refund no return call, sent them a email still no response, sent him another email on the 29th reafirming my refund request - still no response.
On the 9th of April I sent him another email giving him 72 hours to ship the product or give me my refund recieved no response - called him on 13th he said it was shipping out on the 14th - called him on the 15th he said it was shipped out on the 14th I asked for the tracking number he said that the phone call forwarded to his cell and I was to call him back @ 10am on the 16th for the number, called him 5 times on the 16th and got the machine everytime left messages and still have no light or response.
I live in PA and order from NY all the time and have the item with in 24 hours in my opinion this company is a rip off and a liar - not only am I out my money but this has cost me a good customer.
I have now turned this over to my bank and filing a theft report with the police to take over and try to get my oney back, PLEASE do not do buisness with this company and if you do ABSOLUTLY do not pay up front make him ship it COD!
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