Complaint / Review
LAMPSPLUS
Return fees - 35% of the order total

I ordered two counter stools that were hard as rocks when you sit on them. One chair was never removed from the box. The other chair was only partially removed to try it out. It was awful to sit on. I called Lampsplus to start my return process. I was told that I have to pay $220 for the return! That is a 35% return fee that they get to keep from my total order. That is disgusting! Wayfair would never charge their customers that much for a return! Never again will I order from them, and I will be telling everybody about my experience.