Usacomplaints.com » Foodstuff » Complaint / Review: Applebees - Horrible service. #650782

Complaint / Review
Applebees
Horrible service

Went to Applebees for lunch and had to wait 20 minutes to be seated (no big deal) we were seated and shortly after being seated they allowed a karate demonstration near the front entrance that lasted about 30 to 40 minutes with lots of yelling and clapping (very annoying for what you expect to be a nice quiet lunch)! Then they allowed someone to walk around a sell raffle tickets for the karate demonstration (another anoyance). We ordered our food and waited at least 45 minutes while people around us you arrived after us were already served and done eating. When our food arrived it was cold to the touch and we refused it and left. It was the worst experience I have ever had dining out and I will not ever eat at Applebees again. The last time we ate there the service was horrible, but we gave it another try and this was just ridiculously horrendous!!! Our waiter used the excuse that the whole karate thing was making everything confusing and assured us that our food would be hot (we asked him if the delay would make our food cold) and then another server brought our food and my pasta was cold and my husbands chile fries were cold and soggy: my sons chicken tenders were also cold! We went to Elephant Bar and Grill and had extremely fast and curteous service and a meal that was hot and delicious. You need to check into this, I don't think that we were the only patrons who were upset. The complaint sight for Applebees does not work... Apparently they don't want to hear about peoples complaints!


Offender: Applebees

Country: USA   State: New Mexico   City: Albuquerque

Category: Foodstuff

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