I purchased a container of 2% decreased dairy from Manassas, VA. After I went home to Chantiily, Virginia I then found out 50% of the container released in my own shoe. I used an hour or so underneath the warm summer sunlight to wash up anything. It nevertheless includes a poor milky smeel. Then I'd to visit the nearest COSTCO at Chantilly, Virginia to request the clear answer due to their leaky item. First, I got screamed at-at the leading doorway, since I had been going right through the exit door that we believed was the main one togo the custermor support, since they're directly linked. Equally a man along with a ladies workers at the front end door screamed at me like I am attempting to make a move so poorly. And so I went silently through the entry door and experienced the medial side doorway, and lastly attained to customer support table. I described what happend and just how much trouble it cost me because of their dripping distance to some consultant (Irene). She looked over me and stated "I really could return the product and purchase a different one." She actually did not appologize in my experience for what occurred in my experience due to their bad item. I thought it wasn't appropriate therefore I informed her. Then another consultant (Milly), who's a supervisor. The very first thing she explained was "You're giveing her garbage for anything you purchased from another shop." I expected her, "to begin with, is not below a COSTCO shop? Does it matter that COSTCO shop I buy the item. Subsequently, Irene shoud consider the situtaion itself and never where I purchased the dairy. She endured chilly and questioned me "what would you like?" She stated they just point she might do would be to return me the dairy and provide me a dairy at no cost. I stated thatis good, but additionally you have to appologize in my experience for the faulty item, and nobody has been doing that however since I have strolled within the doorway. It is like killing her-but she eventually stated "okay, I appologize for you for that milk." which she did not seem like she truly intended it. Then I informed her "in addition you have to appologize in my experience for that perspective that I obtained from below." She stopped for some time, and stated "okay I appologize for you for that also." I named the overall account phoneline and reported what happened. The man about the point stated he'd submitted towards the factory in Chantilly, VA. I actually donot store at COSTCO a great deal before. Absolutely I actually donot believe I'll return there when they do not enhance their customer support. I will invest money elsewhere being handled correctly.
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