After over a week of not receiving a shipping confirmation - I got worried. I had already received all of the other items I ordered for Christmas gifts. It took me several tries by phone and email to try to get a shipping confirmation. I decided it was not worth risking my $68 so I called to cancel my order. I was told it was cancelled - but then received a follow up email saying it wasn't cancelled. I still do not have product and I don't even know whether the order was cancelled or not.
I was shocked to find that if you return the item - I was told I would receive a refund and then in the same sentence that it would be in credit only to use that their store! That was when I went to complaint - only to find this sort of thing has happened to others.
Save your money do not use this vendor!
0 comments