Usacomplaints.com » Electronics and household app. » Complaint / Review: Ecomfort.com - Wrong product. #941024

Complaint / Review
Ecomfort.com
Wrong product

I obtained from the friend 2 interior models to get a mini-split a/d since it was stopped and he didn’t wish to bother 2 search for the exterior device (Compressor). I looked online for that corresponding compressor, as well as their website got up. I named plus they explained they'll look for inventory because it was stopped. They returned towards the telephone and stated they are doing have 1 in-stock. I purchased and had it mounted, and paid $1100. I also purchased 2 grille address for that inside device for $300 since my buddy offered it in my experience without them. While it found switch on the models, the technology invest around 4 hours (which he nevertheless really wants to cost me) and ultimately determined that it had been Not the best compressor for this interior followers. Following a few massages they called back and that I described the problem. They stated that they've an archive from my unique phone, they'll examine and obtain back again to me. After attempting several times, the man (unsure his title, but was informed he’s the supervisor/operator) explained that sadly they dropped lots of registered massages including quarry (really handy), and because he can’t understand what I truly requested, he provides me 2 choices: 1) he is able to promote me the corresponding interior models for price cost of $980.2) he is able to have his guys come, get back the mounted device and provide me a complete refund. After I ask think about the $1100 I invested to set up the models, he explained there's nothing he is able to do about this.

Take note the major reason I mounted this more costly models, is basically because I acquired the followers at no cost, and that I didn’t brain spending some time and searching on the internet for that corresponding compressor, normally I would’ve purchased a window-unit. My estimation is the fact that they understand perfectly that it was their mistake, they possibly hear and perhaps removed the telephone phone to allow them to challenge it. It's also really fascinating that despite they declare that they've no documents, consequently they can’t take accountability, they nevertheless agreed to have their specialist take away the mounted compressor and return me the entire amount. It don’t seem like the standard business training from somebody who doesn’t identify your state


Offender: Ecomfort.com

Country: USA   State: Illinois   City: Buffalo Grove
Site:

Category: Electronics and household app.

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