I had purchased a 47 inch Sanyo 1080p LCD tv from Consumer Depot 2 months ago. This tv was sold to as a new product which had all the paper work, remote and ect. I didnt purchase there warranty because it was a new tv and normally you dont expect a tv to go out so quickly. Well all of a sudden the tv would have problems turning on, until it finally went out. So i called the manufactor Sanyo and ask them what could be the problem since i was under the inpression that this was a new tv, most companies would have a one year warranty on them. So the person from Sanyo ask me for the serial number for the DP47840C MODEL.
When i gave it to them the person from Sayno said i can't help you because the serial number you gave me is for a re-furbish tv, i said what!!! I have called to ask with the manager and no one would come to the phone. So now i am out of $580 dollars i spent on a tv that i had thought was new. If the store would have told this was a refurbished tv, i wouldn't have bought it. I called a tv repair man and the problem that the tv has is a bad digital board which was rigged in the tv, according to the tv repair guy. Now it's going to cost me $220 dollars extra to get this fix. I spent $800 in total for a REFURBISHED TV... Now thats insane... This company cannot countinue to scam people out of there hard earn money and not disclose that there are defects on there products.
Please help. Thanks
0 comments