This report is about a purchase of a helium fill Megatech radio controlled RC Airship 1 and Area 51 Blimp combo as the main birthday present for my child, and the horrific problems with taking the Megatech blimp problems to the manufacturer Megatech, who manufacture other radio control RC products such as: Aircraft: Megatech A7 Tornado, Megatech Air Strike, Megatech Avion, Megatech Avion I, Megatech Avion IO, Megatech C.C. Flyer, Megatech Fantail Flyer, Megatech Firefly, Megatech Freedom Flyer, Megatech Hydro-Fly 2, Megatech Megastealth II, Megatech Merlin, Megatech Night Flyer, Megatech P51D Mustang RTF, Megatech Prowler, Megatech Sky Vector, Megatech Skyliner, Megatech Wright Flyer, Megatech X-EC Diversion, Megatech Nitro Capitol Flyer, Megatech Nitro Airstrike, Megatech Cessna Free FLIGHTS. Helicopter: Megatech Horse-Fly, Megatech Micro-Fly, Megatech Hopper-Fly, Megatech House-Fly 2. Airship: Megatech Party Blimp, and my Megatech Airship 1 / Area 51 Megablimp. Boat: Megatech Caribbean Cruiser 2, Megatech H2O Pro Racer, Megatech Nirvana II, Megatech Ocean Explorer-1, Megatech Scurvy Dog Pirate Cruiser, Megatech ST. John Catamaran, Megatech ST. Thomas CatamaraN, Megatech USA, Megatech Wicked Angel. Wheeled vehicles: Megatech Mega Missile Launcher, Megatech Mega-Mites, Megatech Mega-Sidewinder, Megatech Megabotz, Megatech Megapro MPRO-RCB Buggy, Megatech Megapro MPRO-RCT Truck, Megatech Megastorm, Megatech Radio Rodent, Megatech Razor XT, Megatech Afterburner, Megatech Dark Thunder, Megatech Tempest Gladiator. Balsa Display kits: Megatech USS Los Angeles, Megatech Hindenburg. Engines: Car / Truck Engines, Megatech NEO-16ST, Megatech Q1.6 Chianelli Q Series Engine Std, Megatech Q1.6 Chianelli Q Series Engine w / Pipe, Megatech Marine Engines M-21 Pull Start, Megatech M16 Pull Start, Airplane / Helicopter Engines Megatech M-46 ABC R/C Engine, Megatech M-61 ABC R/C Engine. I think I remember Radio Shack carrying the Megatech Airship blimp at one time, but I couldn't find them at the store when I looked, although I noticed Radio Shack carried other Megatech products. As I could not find the product at a store I searched the Internet. There were various other makers, Dragan Fly or Draganfly, Mach III and their Goodyear blimp and flying saucer, Interactive toy concepts Air tech airship, Goodyear airship, bomber, UFO mothership, Overbreak Hover Blimp to name just a few. I decided on the Megatech Airship 1 and Area 51 Blimp combo. This report is about receiving a very very poor quality product (for starters see photo 1). The report's about taking the problem to Megatech the manufacturer for superior service. The report's is about receiving very poor service and several staff that appear to have worked against this customer and in my opinion have appeared to have fabricated a problem to avoid providing agreed upon compensation. This report is about a very bad warranty scam and it shows how a simple product repair was in my opinion stretched out into large chunks of lost time which quickly used up the short 90 days it lasts. A 90 days that starts when you buy it, not when it's opened on a birthday or Christmas. This report is about this company ignoring the customer in a BBB mediation process. This report is about a company reneging on its agreement and offers, especially when not in control of the proceedings. This report is about the VP of the company who after months of the company working towards a close to suitable resolution, changes it all to blame the customer for going inside the product. The reason a self maintenance void warranty clause is generally in place is for cases where a product user has been using the product for some time, and it has stopped and could have been broken. The manufacturer would want to determine what went wrong. Generally purchasers always receive a product that works. I always contacted Megatech immediately when I found a problem. I showed great caution with things I was not sure of, and looked only at issues I felt totally capable of, in the hope of it resolving a birthday or Christmas day problem, and saving a return shipment and problem for Megatech. Nobody that buys a product like this for a child's birthday is planning or wanting to disassemble it on the first day. All people like this want is for it to be Ready To Use right Out Of The Box. Nobody wants a ruined birthday or Christmas. This report is about the destruction of a young child's birthday and Christmas, who after 7.5 months (as of end of June) does not have a birthday present. This report is about a company that appears to be scared of fair independent mediation and witness. This seems like a warranty scam. After reading the other people's complaints, and seeing all the failed shipping and time wasting, it almost seems like they want the warranty period to end, so the repair costs schedule (or worse) that VP Mr. David Deans kindly provided to me can kick in. A big question: why does a Megatech, a toy model manufacturer work in all these ways towards a father and child? One of Megatech's motto's is: Ready To Use right Out Of The Box. The following is what actually happened when the box was opened. Shortly before purchasing the product I mentioned it to my friend and she too did a quick search on the Internet. ToysRus. She looked at the review for the Megatech Party Blimp (the same as my blimp but with sound) she had found and there were comments. Here's the link
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