Usacomplaints.com » Electronics and household app. » Complaint / Review: MetroPCS - Sucks terrible horrible customer service. #906372

Complaint / Review
MetroPCS
Sucks terrible horrible customer service

For over a week I argued, begged and pleaded at every level, 6 store reps, 6 online reps.in my opinion all of them incompetent and many rude. Autopay account deleted and recreate at least 4 times. Everyone keeps saying the same thing just go in and update to account info.

The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice. Even after the store manager at the corporate Center assured me that it ad been restored.

Then I found the emails for coroprate HQ. Two emails to three execs and the problem was fixed in two hours. You do the math. Corporate email, fax number, phone number and my complaint letter is at


Offender: MetroPCS

Country: USA   State: Massachusetts   City: Cambridge
Address: 580 Massachusetts Ave

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google