I purchased a 42" Phillips flat screen television three years ago along with an extended warranty. Here recently I started having problems with my tv that required warranty work. Holtz tv of Grand Island, NE did the warranty work on my tv. They had it for 5 weeks (which was a ridiculous amount of time for a TV repair!). When I finally got my tv back they had fixed the problem but had a new problem with the tv that was caused by their faulty repair work/faulty parts. So I called them up and they basically said it was not their problem and they would not stand behind their repair work since it was warranty work and the warranty company said they cant do any thing about it because Holtz TV is what caused this new problem. So now I have a televsion that does not work properly because Holtz TV will not stand behind their very poor repair service and there is nothing I can do about. And the lady on the phone at Holtz Tv needs to learn the meaning of customer service! Do not go to Holtz TV for any service or product for any reason! Trust me!!
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