I am an RN and while at work one day at the hospital I noticed a memo for "STAFF ONLY". It was an opportunity to get a free cell phone with good priced monthly service. Three of us ordered and all found out after we received our phones that the service was not available in our area. I called Customer Service and asked the very nice man specifically about the range in miles that our service would cover. I only offered a 3 mile span that was as narrow as a football field and irregular length likened to that of a dragon 3 miles long.
I returned the phone within 3 days of receipt. I called the people that I ordered the phone from and was referred to customer service to let them know I was returning the phone so that I wouldn't be charged. Everyone I spoke with said, "No problem!" So, I sent the phone back east somewhere using Priority Mail. I saved my receipt and record of phone calls made to the company and names of people I spoke with. After nearly 7 weeks of not hearing from anyone nor receiving any bills, I tossed the receipts and records.
I have since received 3 bills all of which I have responded with letters explaining in detail what I did, who I spoke with etc.
I also requested that they acknowledge my letters... Nobody did.
I will make one more effort to send a certified letter which will require that "someone sign" for the letter.
I don't know what to do after that if I don't get through to someone.
My advice to anyone looking for a deal that looks to good to be true... Don't do it. You get what you pay for and sometimes you will pay and pay and pay. I have not sent one penny to date and don't plan on paying. But Worlcom is in my opinion fraudulant and should be sued for misrepresentation of services.
Robyn Kern, RN
Grants Pass, OR
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