Usacomplaints.com » Electronics and household app. » Complaint / Review: Solid - PC - Do not do business with this company. Charged me for something that wasnt even the issue. #811424

Complaint / Review
Solid - PC
Do not do business with this company. Charged me for something that wasnt even the issue

Do not do business with this company. I has an issue with my computer where it would not boot up and just go to the bios screen. These guys said they would fix it so they ran "an analysis CD" on it to see what was wrong, which by the way anyone could have done that, but in the end told me it was my hard drive that needed to be replaced. I let them know it didnt matter what it was just as long as it was fixed and working like a normal computer. Paid to get it replaced, brought my computer home and guess what... Same issue. Took the computer back and they showed me a "work around" to get past bios and said it was a bios issue.

Told me this in 5 minutes which tells me they already knew the issue in the first place. Bottom line, my computer is the same as it was before. So I finally had some extra time and decided to switch out the new hard drive with the old one I kept and guess what... The work around they advised me to do with the new hard drive, works with the old one! They never fixed it! TOTAL RIP OFF. Thanks to technology and Social Media, I plan to share this with every consumer out there as they have the right to know of these crooks! Oh and not sure if they actually maintain their storefront because I ended up having to take the computer to the business owners home who lives in a subdivision off of Beach St and Shiver in Fort Worth. Steer clear of this company!


Offender: Solid - PC

Country: USA   State: Texas   City: Fort Worth
Site:

Category: Electronics and household app.

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