I have spoken to over 13 people @ Warrantech trying to get them to honor my protection plan. I've faxed twice copies of statements showing proof of purchase and bill being paid off. Mr. Randall Wilson has been totally unprofessional and lack empathy. Joe, Julie, Randall & Adaleta, are just some of the few that instructed me to fax copies of statement! This entire ordeal has taken a toll on my health. I can not afford to pay a repairman to fix my 2 year old television, especially after paying off a protection plan $ a $1400 tv.
As a consumer, this company is ripping me off, nor are they trying to fix the problem! They're just hoping I just give up! I've left messages for supervisor Ray, who has yet to return my calls!
I also have my refrigerator protected under this same company, and afraid if something happens with it. I have no other choice but to seek legal representation. It's been since November 8th and still haven't gotten anywhere!!
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