I purchased a Dyson Pet on March 6. I'd an issue with-it since July. I purchased from Sears in Staten Island NY. It ripped up my wood in my own home since the roller wouldn't quit moving within the vertical position or within the ground style. Used to do not understand this till I noticed the tear scars in my own ground. I'd a state in with Sears with all of the images of the harm to my ground and all of the telephone calls created plus they stated I really could not get my money-back plus they had a state with there administration support which dyson stated they might not cope with. I'd a state with Dyson having said that the technicians stated the harm wasn't due to the equipment and that I might go to some approved repair-service or deliver it back again to Chicago for examination. This continued for weeks. Used to do not need to deliver it back or contain it set since I understood they might declare it had been not the equipment. After weeks of calls I'd the machine delivered to a professional fix in Long Island NY through Sears on September 27. I acquired it again on October 3 and again the same occurred. I delivered it back again to Dyson having a movie a bit of remaining wood and images on November 8. I obtained a turn to December 5 the manufacture determined it had been the fix which was designed to the equipment that created the roller not function correctly. Which means you tell me if this is actually the situation why might I've this state for weeks prior to the fix was actually created. I mentioned right from the start that the roller didn't quit, I delivered images of the harm method before I delivered if to become fixed and today they would like to declare it had been the fix that did that. I've the movie of the equipment tearing up the ground I've a summary of a full page 5 of telephone calls and today I've visit courtroom in Ny and also have the documents offered in Detroit obtain a lawyer in Detroit and that I have no idea easily need to travel there. This really is all for my money-back for that machine and my ground fixed. I've without doubt that I'll get in courtroom, however, you inform me why must I need to do this.
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