They called us to service our vacuum and said they were calling from DYSON and were going to 'tune up' the cleaner for under 20 pounds. When the engineer came he was very pleasant but after 25 minutes he came up with a bill for 150 pounds to fix my dyson when it wasn't even broken. I argued and threatened to call the police and TRADING STANDARDS as they were trying to scam us.
It turns out they are not DYSON and they have been cold calling calling thousands of people making out they are Dyson to get into their homes and try it on.
The following day I took the dyson back to the shop I bought from it and they said my Dyson is fine and dont allow anyone else to touch it as it invalidates the warranty.
We then also spoke to one of the managers at KB Midlands Linda Scoffin who said they are authorised by Mr Dyson to actually do this. It turns out that this is a lie.
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