Usacomplaints.com » Electronics and household app. » Complaint / Review: Dell - Rip off will not honor warranty. #766707

Complaint / Review
Dell
Rip off will not honor warranty

Dell sucks.

It all started when the DELL mini Inspiron had a boot up Problem. Made a beeping noise during boot up. So i call DELL warranty support, after speaking with one Individual he transfered my call to hardware support i was on hold for 15 Minutes then i got Hung up on. I called back spoke with another person he transfered my call to hardware support i got hung up on again. 3rd call was a complete run around. The 4th call i got some answers to the problems the lap top was having so i think i got some help or maybe not. This IDIOT on the phone wanted me to disasseblem the lap top and reset the ram. I told him i am not a lap top tech i am not taking it apart. He said ok il send a pre paid box so you can ship the computer back for warranty support. Today i get a phone call from dell saying the the MOTHERBOARD went bad and is not covered by warranty. I said this lap top is not even a year old and the motherboard dies. Simple do not buy a dell they use junk cheap parts and offer no customer support. And if you do get help they want to charge you. I HAVE TWO toshiba lap tops they are excellent. I have to call them tomorrow and see what they say. I will post my out come.

I will never buy another dell... They suck...


Offender: Dell

Country: USA
Site:

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google