Usacomplaints.com » Electronics and household app. » Complaint / Review: Verizon Wireless - Mystery billing, excessive charges, billing ahead of service. #747561

Complaint / Review
Verizon Wireless
Mystery billing, excessive charges, billing ahead of service

Let me count the ways that Verizon Wireless has ripped us off.inaccurate billing, charging for texting that we did not select, failing to block out texting and then charging us, adding a data charge on a non-smart phone and then billing for use of the Verizon mobile web, not allowing payment until the day after the billing cycle ends and then charging a late fee for paying on that day, billing anything from $114 to $250 on a montly bill with no explanation for the differences, charging "out of the blue" for voice mail usage ($49) which is a free service with our phones, removing the unlimited data allowance on the mobile broadband $59 plan and then billing us for going over because NOW it is a 5GB plan but who told us? On and on!

We've had it. We are literally walking away from Verizon, not paying the last bill which went from $250 due (twice what it should be) to now $380 due a few days later or risk termination.

Go ahead, Verizon. Terminate me. I don't care and you will never see a penny and I am not going to pay you $900 to get out of the contract for 2 cells and a mobile USB device.

We are going to pre-paid (any company but them) and I will list them on a BK in 2012 as I've lost all my credit in this recession/depression anyway.

We are finally going to have grocery money and Verizon, you can take a hike!



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