Usacomplaints.com » Electronics and household app. » Complaint / Review: Dish Network - Direct TV - Ipoff. #72289

Complaint / Review
Dish Network - Direct TV
Ipoff

I hear all this cutting down about the cable company and about how great "dish" is, so I decide to give then a try since they claimed that they were much cheaper than cable. What a mistake that was.

My current cable in Manitowoc is COmcast Cable. Their monthly charge is $37.00 a month. Dish claimed that they were only $29.00 a month. Well, they forgot to tell me that this was for only 1 TV. Who has only 1 TV these days? I have 4 TV's, so that jacked my monthly bill to $50.00 a month. Then they forgot to add all of the taxes, fees, thinking about tax fees, fees to cover the taxes for the person who is collecting the fees, and taxes on top of those taxes again.

By the time I was done, I was looking at an $89.00 bill
with one movie unpopular movies tier. Let's see, cable at $37.00 or the equivalent of dish at $89.00?

Even though they forgot to tell me the minor details, I knew I was getting ripped off the minute they arrived. Not at all like the Pig in the Dish claims! Then it was time for the unprofessional installer to begin.instead of explaining everything as the Cable Company Technician did when he hooked me up, the DISH SNAKE just grabs his pliers and gets ready to start cutting into my existing Comcast Cable outlets. At that time, I asked him what I was paying for in a new install if he was only going to cut up my existing lines. He said that this is the way they do all of their installs. So I told him to hold on while I called Comcast and made sure they did not mind.

Well, guess what, they told me that those line were owned by Comcast, since they installed them, and that when I decided to come back to cable, there would be a charge to have these lines replaced since spliced lines cause picture quality problems and that their policy is that they can not reuse them. So I explained this to the dish pig, the snake got really angry, said that he was not able to complete the job unless he cut into the existing Comcast Cable line, and at that time, he packed up his hammer and pliers, got into his truck and left.

I have to admit after talking about to other sad satellite owners, there must have been an angel watching over me that day, because the nightmare would not have ended there. I was told that this special was not always that low, but after 6 months, it would go up to $129.00, and because I was in a 1 year contract, there was nothing that I could even do about it because the monthly fees were taken directly off my credit card. That is, unless I wanted to pay a $400.00 penalty for canceling early. I have to say, Cables the best and THANK YOU COMCAST for everything, including the great customer service.


Offender: Dish Network - Direct TV

Country: USA   State: Wisconsin   City: Manitowoc
Address: 800 S. 8th. St

Category: Electronics and household app.

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