I decided to close my Sprint acct out in January and change to another cellular carrier. Two Weeks aft r I officially closed out my account someone purchased 7 thousand dollars worth of electronics on my account. Two weeks after that I was sent to collections for the balance on the products purchased.
Sprint refuses to tell me what type of equipment was purchased. They say they did an investigation and it proved that I owe them for the equipment but can not tell me how they came to that conclusion. One time I called and the equipment was sent to my house. I was not thinking at the time so I called back to ask for the tracking number of the delivery and all of the sudden I had gone to a store and picked up the equipment but they would not tell me which store.
My husband called a store and they told him that they normally do not check photo id for purchases, even $7,000 purchases. Someone walked out of their store with $7,000 worth of equipment and did not pay a dime for it.
I was told when I opened the account that I had a $600 credit limit and I could only put that much... No more... On my account. I was never aware that it had been lifted to an unlimited credit limit.
BEWARE!!! Sprint has not helped me at all. They hang up on me and tell me now that I have to subpoena any records because it is now a legal issue. A collection agency calls my mother. I have never once gotten a call from the collection agency... Come to think of it I NEVER received a final bill. I had to beg for that for a month. Then on the bill it says their were 2 insufficient funds of $1500 each after I closed out my account and they still let someone pick up$7,000 worth of equipment more than 2 weeks later.
I mean really... Come on Sprint. Is this how you are staying afloat? Ripping people off after their accounts are closed?
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