Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sprint PCS - Billing after service ended. #366162

Complaint / Review
Sprint PCS
Billing after service ended

My current account with you is billed electronically automatically.

I ended my account for phone # 614-678-1152 a long time ago. After I closed the account I received a bill from you guys saying that I still owed money, even though I closed the account. I paid that bill with you guys telling me the account was closed and there would not be any more bills. Then months later I received another bill and again I inquired how I was getting billed when the account was closed and you guys said it was before the account was closed which I inquired why would I pay my ending balance and there still be a balance after the account closed. Without it making any sense as to why I was billed I paid it off to be done with. Then a couple of months pass and again I receive a bill, this time I'm pretty sure after two times there is no way I still owe money to you for a closed account that I repeatedly paid for and was told both times there was not any more balances due. So I call the collection agency and the guy threatens me with ruining my credit report and that Sprint is a large company that I can't fight. I tell him there is no way I owe any more money so he supposably tranfers me to Sprint. The sprint lady says I do have a remaining balance and I tell her that is not possible and she comes back and says it is from a balance before the account was closed, which by the way I was automatically billed to my credit card so there is no way I could have an outstanding balance, let alone twice. Now I am getting another bill, which there is no way I am paying this one.


Offender: Sprint PCS

Country: USA

Category: Shops, Products, Services

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