Usacomplaints.com » Electronics and household app. » Complaint / Review: Fry s Electronics Inc - Poor Inventory Management. #696754

Complaint / Review
Fry's Electronics Inc
Poor Inventory Management

For a few months now i have been toying with the idea of building a new computer. After weeks and weeks of reading

Forum reviews and comparing prices i was finally able to put together the best possible high end tower for a very

Very reasonable price... Given all the companies have the merchandise i need in stock when they say they have

Stock (we would hope).

Unfortunately this is not the case when it comes to Fry's Electronics. I purchased a GIGABYTE GA-890FXA-UD7 AM3

AMD 890FX SATA 6Gb/s USB 3.0 XL ATX AMD Motherboard from them on 3/4. The site said that they had the

Motherboard in stock, i went as far as making the purchase and received the ORDER REFERENCE/INVOICE number and was

Told that it would be shipped NEXT DAY.

Unfortunately due to http://www.Frys.com piss poor inventory control i found out 3 days later that they don't have

It in stock anymore and that there is no ETA as to when they will ever be getting the motherboard in, yet they

Still took my money and offered no reimbursement or credit to my account on the http://www.frys.com account profile

.

I called http://www.Frys.com customer service line and told them about this issue and all they did was apologize

For the inconvenience. At this point in time my confidence in this company had still yet to be tainted; I was still

Willing to wait for http://www.Frys.com to get the product in so i asked the big question... When will you

(http://www.Frys.com) be getting more GIGABYTE GA-890FXA-UD7 AM3 AMD 890FX SATA 6Gb/s USB 3.0 XL ATX AMD

Motherboards in and i was told they had no idea when and if they would ever get the that motherboard in. The only

Thing good that came out of the conversation was my money back except for the fact that they got their money the

Same day of purchase but my reimbursement will come back in 3 days not the same day.

Needless to say due to their piss poor inventory control and horrible customer service i will NEVER use this

Electronics company to make purchases EVER AGAIN. If you want that feeling of security and the confidence that your

Product will come in when its supposed to if ever i would without question NOT go to http://www.Frys.com


Offender: Fry's Electronics Inc

Country: USA

Category: Electronics and household app.

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