Usacomplaints.com » Electronics and household app. » Complaint / Review: Samsung PN59D8000 - Warranty of Plasma. #690960

Complaint / Review
Samsung PN59D8000
Warranty of Plasma

We obtained our fresh PN59D8000 on March 29th. To begin with, we'd an issue using the wireless elements about the Television and had it fixed by Samsung specialists on 4/11. It appeared good next and performed completely for nearly just 1 week. About the day of 4/18 we saw Television usually without incident. Then I returned home after chores (roughly 2 hours later) and also the Television wouldn't switch on. Upon close examination I observed a break within the display, underneath the glass. I named Samsung tech-support who suggested it had been bodily harm also it wouldn't be protected under warranty. That is undesirable. I will guarantee you we triggered no bodily injury to it as suggested from the reality no body was house which the damage is underneath the area glass, that will be free from harm. All directions and methods were adopted while managing this Television. Not just may I guarantee you that people did not do something to trigger this harm - in my opinion it's actually difficult to break THE INTERIOR glass with no exterior harm whatsoever. We increased the criticism through all of the stations at Samsung and were refused every action of just how. Samsung noticed images THAT PEOPLE supplied, but declined to truly have a specialist emerge and examine the TV to confirm anything. We've since researched this issue and also have discovered numerous reviews of similar issues discovered online in a variety of locations. Samsung will not recognize the deficiency and it is in breach of the Magnuson-Moss Warranty Work.


Offender: Samsung PN59D8000

Country: USA   State: Missouri

Category: Electronics and household app.

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