Bought a Rim phone t/prepaid regular support strategy from the main regional technology supplier. The telephone was good 1/2 distance or more from my home. There's a structure up the road at the very top of the slope.
Despite repeated complicated contortions through their TERRIBLE customer support helpline (are you able to escape with calling it that should you do not get aid?) I was ultimately not able to solve the issue which evidently affects me and maybe 20 neighbors.
One day (and that I did have event to consult with them each day) I had been approved through 54 various providers of 1 kind or another (technology, supervisor, area repetition, helper, etc.) over a period of time of [OM*G! ] 6.9 hours
And
Each
Period
Was requested to
Confirm (that we realize) my data,
Restate the issue,
Feel the identical requests they have to have within the repository for first checking all of the configurations,
ON THE OTHER HAND examining the phone for equipment problems,
Difficult and gentle re booting the telephone,
Getting out the battery to see figures published in 3-point kind
~ you are getting the float.
The final outcome of those several calls was
Either
To start a trouble ticket simply to later state to get been not able to achieve me or the solution was mistakenly exposed since there is a in the region...
Or
To simply tell me there is a (nearby, localized, nationwide, Rim-related and/or Increase/Run-connected).
I vascillated from sensation utilized and entertained to downright homicidal when BoostMobile-Rim Assistance ADMINISTRATORS hung-up on me and were
"simply off shift"
"unreachable"
"unavailable"
Or
~ you will ENJOY that one! Watch for it...~
!! Nonexistent!
When recommended by title and logo/worker quantity! LMFAO
I really hope somebody with inventory committed to these businesses is annoyed enough to forward this to somebody at some of these businesses who may want to adjust issues.
I'd believe that Rim *might* wish to withdraw equipment, application, assistance supplementation, etc. If this is the way possibly the regular prepaid ideas or BoostMobile/Run will suspend them out to dry.
Easily cannot return this specific Rim-branded BoostMobile for insufficient a return signal since the last boss hung-up on me and also the next one had this type of bad link he did not want to contact me back after I created him replicate the land line telephone number I had been utilizing 3 times, possibly I'll market it on Craigslist. I usually wondered just why there are a lot of telephones on CL
I'm definitely therefore thrilled that I'll be tenaciously following-up using the FCC, FTC, my senator/congressmen, my mom-in lawis dadis infant-mommais booty call, y'all, Increase, Run, Rim, BestBuy and other people who'll hear.
Tell ya what - for each moment of the final thirty days I used providing them with the advantage of the question and attempting to function finished out - allow it to be my staunch dedication to my very own type of treatment that I ought to AT-LEAST place exactly the same determination, period and difficulty into vindicating [insert evil smile below] my-self-confidence they put in obfuscation, deterrence, and doin' da dooty party
: g
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