Mci worldcom wireless called 1 day, and i asked for 2 free phones at a rate of $29.99 per month. First of all, the phones arrived 1 month and 1.5 months later and i was never able to get through to any customer service rep to find out where it had gone. Second of all, the billing was delayed for 3 months, and we were sent threatening letters to pay up or else. 3rd, i spent at least 20 sessions of 30 to 60 minutes of wait time just to talk to somebody, and was hung up on 5 of those times. 4th, we have bill payments with quicken which contracts with an ach check clearing house, a payment failed to clear. I tried 6 times to contact the company and now, again they threaten to cut off service... This is the worst experience i have ever had with any company ever, no question.
This was a true nightmare, and i will never ever contract to do business with mci, worldcom, or any of it's affiliates ever again.
I am a pharmacist, and i have never been treated so rudely by even any one of my customers... You can see my point...'
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