Complaint / review / scam report
Pioneer Audio
Teresa/Customer Service Pioneer Warranty is No Warranty

Complaint / review text:
Purchased Pioneer 6500 car stereo in Jan 2011. Unit lasted two months. It was sent to a Pioneer authorized repair facility at my costs. The authorized repair facility was Blue Hen T. Camden Deleware. The charge of the repair was $125.00 for a Unit that costs $65.00.

Blue Hen T. V. Has had the Unit for three weeks and I was informed that when the Unit is repaired, I am responsible for the return postage even though the item is under warranty. That will be twice I have paid $15.00 if I decide to have the warranty work done. Pioneer has no warranty if you want to be honest and since they are located in Kanagawa Japan, good luck to the consumer.

I was informed by Pioneer that they will only cover $65.00 the cost of the Unit to Blue Hen T. Deleware because it is under warranty. I will purchase another stereo, anything except Pioneer before I will pay another $15.00 for postage for a stereo that only lasted two months that has a 1 year warranty. Not much of a warranty.

Pioneer and myself would have been "ahead" of the game had they sent me another Unit, but that would be too smart. What a "bunch" of crooks!

Contact information:
Author: Contact with Author

Offender: Pioneer Audio

Country: USA   State: All USA
Address: 1-1Shin-ogura

Category: Electronics and household app.


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