Usacomplaints.com » Electronics and household app. » Complaint / Review: Prado Fullfillment Center - Smoke freely e - cig they do not tell you that your 14 day trial begins the day you ordered, that you have to call back and get a rma number to return it or you will be charged. #672618

Complaint / Review
Prado Fullfillment Center
Smoke freely e - cig they do not tell you that your 14 day trial begins the day you ordered, that you have to call back and get a rma number to return it or you will be charged

I placed an order for the 14 day trial of the Prado e-cig starter kit with 20 refill cartridges for $7.98 from this site, http://www.smokefreely.com on April 5, received product (minus the 20 cartridges besides the ten in the starter kit) on the 8th of April.

In the terms of use site http://www.smokefreely.com/terms_of_use / it says nothing of returning the product within the 14 days and that you need to call back and get this RMA number or they won't accept any returns, they charge your account the full amount if it is not returned within the 14 days. You cannot just call and cancel your trial only for the monthly refills, and there is no refund just an exchange.

The fourteen day trial starts the day you order, not the day you received it so you don't get a full 14 day trial.


Offender: Prado Fullfillment Center

Country: USA   State: Arizona   City: Scottsdale
Address: 14301 n. 87th street suite 107
Phone: 18776473735
Site:

Category: Electronics and household app.

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