Usacomplaints.com » Electronics and household app. » Complaint / Review: NuVo - Poor Quality, High Price, Poor Customer Service. #647185

Complaint / Review
NuVo
Poor Quality, High Price, Poor Customer Service

I invested over $24,000 to get a custom six area NuVo audio system for my house that was constructed fresh in 2006. The approved NuVo seller who mounted the machine was from Panama City Beach Florida also it was they who suggested and specked the NuVo program for that home. They mounted the NuVo Concerto program with receiver, amplifier and preamp plus a plasma Television check, dvd-player and Disc changer. Your issues with the NuVo elements began nearly instantly whilst the first one then equally shows went about the receiver. Therefore there is no method to observe what stop XM, AM or FM was updated to. Then your receiver quit entirely. That is where it gets exciting. I named the specialist and he involves my home not once but three individual occasions looking to get alternative tuners from NuVo to function. And every time he charged me nearly $100 one hour. While below, not just might he not get the alternative tuners to work-but he invested the whole time-on my telephone speaking with NuVo technology attempting to plan them to no avail. Lastly, a next receiver is delivered this time around designed at NuVo headquarters in KY plus it works. The initial specialist then has got the audacity to cost me nearly $1800 for that repairs that we declined to pay for in the beginning. This in the end was for him driving backwards and forwards (and time each method) and speaking on my telephone to NuVo technology. Lastly we achieve a half-price negotiation simply to be achieved using the clutter. Subsequently, significantly less than 6 months later, the NuVo preamp hits. Completely eliminated. With it move three areas. Named the specialist. NuVo did do the repair. Price me $250. Then your specialist attempted to cost me nearly $1000 to set up it plus trouble-shoot the initial issue. Delivered a notice to NuVo requesting compensation and noticed nothing. Lastly named a VP of Procedures and he guaranteed within the telephone to "make me complete". Months passed. Noticed nothing. Named the VP of Revenue for that South and described my scenario and requested him to contact me back. No-call. Subsequently published the Leader of the organization reveal notice detailing what occurred and my issues and connected a duplicate of repair expenses. Noticed nothing. I'll never, actually deploy NuVo again. Not just are their items really expensive however they split frequently, have very little guarantee, and also the specialist the organization put up within our region charged me a lot of money to performing alongside nothing. Never again NuVo.


Offender: NuVo

Country: USA   State: Florida   City: Port St. Joe, FL

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google