On December 11th I purchased An Xbox 360 from this store. At the time I was offered an additional warranty for $47, reportedly giving 3 years coverage.
In November the Xbox failed, when I returned the Xbox the store staff took the receipt, and refused to return it to me and offered an in-store credit that had to be used immediately. As there were no Xboxes in stock and nothing that I wanted, or needed I was out the entire amount including the "warranty" fee.
While dealing with this issue I heard the same complaint from other people trying to get service, rather than serviced!
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