I am very disappointed in the product that I ordered from your online service. I purchased an upright freezer as a Christmas gift and the FIRST on that was delivered did not work. It would only heat up not freeze. So I called and I then found out that I had to pay the full price again before I could have the replacement one delivered. I did as they told me and paid AGAIN so the delivery was set again. When the delivery guy came to replace the new freezer he took it upon himself to become a repair man. Please take note that this was being delivered to my sons home as a gift and that my son is Blind so he went by what this man told him. Needless to say this man did not leave the new freezer and after he left my son placed another tray of ice in to see if it would freeze well it didn't. Go figure. I am know waiting for the third delivery. I feel that I should be compensated for my complete inconvenience. At least some reimbursement. I would appreciate a reply from someone just to let me know that this did not fall on deaf ears. Thank You Mrs Cindy Cote
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