DishNetwork is the worst company I have ever encountered. I agreed to 12 months of service and when the 12 months was up, I called to cancel the service due to poor service issues and deceptive marketing. You do not get what you pay for and they do not tell about extra charges. $24.99 turned into $62.02 a month. When I called to cancel they tried to tell me I signed a contract for 24 months and I requested a copy of a contract with my signature 3 times and they have yet to produce one.
I was then told they would charge me an "Activation Fee of $99.99 to cancel in the event the contract was not valid". How do you charge an activation fee to deactivate a service that is not valid? Or to pay them $15.00 a month for the remaining 12 months.
I told them to stop debiting my account immediately. They stopped the monthly debit and still sent me no documentation whatsoever with my signature on a 2 year contract. A week ago they sent me boxes to return the equipment that they brought to me, installed and set up. I told them to come get the equipment since they brought it. Of course they would not. So I have boxed and shipped it to them only to find that they debited my bank account $450.00 without my consent or knowledge for the equipment.
I contacted them again and they stated that was in my contract which I do not have and that they still cannot provide or even describe what their contract looks like. I was told the money would be returned when the equipment arrived.
I told them what they did is fraud and illegal and the girl told me she understood but they have a policy. Do not ever do business with a company like this one. I am going to contact an attorney and sue them for fraud. They should not be allowed to be in business.
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