Usacomplaints.com » Electronics and household app. » Complaint / Review: Eglobalwireless - Eglobalwireless.com BUYERS BEWARE!. #620987

Complaint / Review
Eglobalwireless
Eglobalwireless.com BUYERS BEWARE!

I purchased 2 mini netbooks from this company, of course money pulled out immediatly. Waited 2 weeks with NO emails from them, not even saying they are processing my order. Finally, did live chat with them and the lady said, "oh the red one is out of stock, we are waiting to fill your order until it comes in." She did give me the option to choose another color so I received a black and green one. But this took over another week.
Now if you look at the website you will see Wonderful reviews how everyone loves it, Never is there a bad mark, My mistake for not looking harder on the internet. This product is VERY slow, and if you are lucky you can get on the internet, my internet works great with all my other computers, but this one I can't even get on and when I am lucky it goes out immediatly. When it was up for about 5 minutes, it was very slow.
ALSO, look at their refund policy very carefully; this is the copy of it so you can see what it says for yourselves. Returns

If your item arrives defective upon receiving it, we will gladly replace your item free of charge. Return shipping cost is the buyers responsibility. If you choose to return an item anyway, please be advised you will be assessed a 25% restocking fee to cover our shipping and marketing cost.
Indicate your preference for exchange or refund. Credit card refunds may be made only to the same card used for the original purchase.
Please note: Refund processing can take up to 2 weeks.
The item must be in saleable condition when sending it back for a refund or an exchange. The return authorization number must be clearly marked on the outside of the box next to the return address. The returned item must be received at the eGlobal Wireless, Inc. Warehouse in Florida within 2 weeks for the return authorization to be valid. Returns received with invalid, expired, or no return authorization number on the outside of the box will be refused and returned to you. Liability for lost or damaged items belongs to the customers. Warranties and shipping will not be refunded. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

As you can see if you return the item you pay about 25% or more for the item to be returned.
WHAT good company has you pay 25% and your own shipping to return their item, notice even if it is a damaged product you have to return this item.
GOOD LUCK! IF you buy from this company!!


Offender: Eglobalwireless

Country: USA
Address: Bacon Raton, FL
Site:

Category: Electronics and household app.

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