Usacomplaints.com » Electronics and household app. » Complaint / Review: Gamestop - False Advertisement. #600163

Complaint / Review
Gamestop
False Advertisement

The brand new xbox 360 console comes onto the marketplace & I instantly visited arrange one for myself or pre order. I mind there on Friday or Friday and set a 50.00$ deposit right down to get mine the moment they come in. The worker informs me I'll be setting it up Mon or Thursday & the most recent by Thursday, & they'll provide me a phone the moment they are available in, I also remember them stating I had been #10 about the reserve record. Normally I'm excited to obtain my new system the moment possible.

The weekend passes & my expectation keeps growing to obtain the brand new xbox 360 console that everyone continues to be shouting over. Mon comes & I don't get a phone. Wednesday comes around and that I watch for a phone until about 1:00 pm. Then I provide them with a phone & they claim there still in transport 4-6 times in transportation, & they just obtained an overall total cargo of four on Friday. Thursday my expectation has come & eliminated, it is around 2:30 pm. & still no-call, I call them up and have when they have obtained a cargo of completely new xbox 360 console, I also express I reserved a duplicate & that I had been said to be obtaining a call about my system newest by Thursday, the worker "Alex" instantly claims no & shrugs it off then claims that is looks about right, having no idea what I stated most likely not actually watching what I'm saying. Used to do not really wish to cope with him since from how he managed it he appeared as if he'd the IQ of the urine. I check out the Gamestop area in Stevenson Ranch, Florida to trade in my own two-game games using the offer for 40 games are 25.00$ to get a trade in, when I am along the way of investing my activities in I request a ladies worker assisting me, I also am questioning perhaps you have men lately gotten any new Xbox 360 Consoleis In and he or she adopts the backroom to check on & I notice atleast 20 new xbox 360 consoles about the racks, she subsequently arrives using the "last one". I then go to request & let them know I reserved quarry & pre-requested it why was I not informed they were in, however the workers at gamestop mustn't have completed jr. High simply because they couldn't actually understand phrases in the future up having a justification.

Not just does this occur but I've to today generate home to obtain my xbox 360 console despite the fact that I named to request when they were in-stock. After I return they completely botch and mess my results up by 25.00-50.00$ the offer of the xbox 360 console is situated the following http://www.gamestop.com/gs/landing/xb360250trade/default. Aspx On my bill the wireless control is just 14.03$ when it's said to be 25.00$ in addition to my system such as the control is meant to become 100.00$ trade-in value but was just 85.00$ & he then attempted to go to inform me the 20g drive isn't worth 30.00$ when it claims directly on the web site 30$- trade-in worth, I particularly requested them to-go onto the web site & search However they wouldn't, evidently gamestop workers don't actually understand there own deals happening. Then he proceeded to inform me its a PERCENT of what I get making no feeling at-all, since I included it all up & I ought to have just compensated 74.94$ in the place of 98.94$.

It was this type of frustrating encounter I had been therefore amazed how poor the support was at Gamestop it's never occurred before & don't again since I don't be pre-purchasing something from there & or Gamestop again.


Offender: Gamestop

Country: USA   State: California   City: Stevenson Ranch
Site:

Category: Electronics and household app.

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