Complaint / Review
TracPhone Straight Talk
Phone Number Changed After Running Out of Money to Refill

Here is the letter I wrote Straight Talk's president:
I spent a combined total of 4 hours on the phone with Straight Talk between Friday and Saturday, May 21-22, trying to get my phone activated and mostly trying to get back my original phone number. I feel deeply angry that you changed my phone number.

Your company policy of changing someone's phone number just because they ran out of money to refill it is shooting your company in the foot! You just lost your most devoted customer.

I personally brought two people into your plan, and I have, in the past, recommended it to tens of my friends and family.