Usacomplaints.com » Electronics and household app. » Complaint / Review: BUY.com - Digital photo club birthday gift backfire. #582567

Complaint / Review
BUY.com
Digital photo club birthday gift backfire

This is a story about a birthday gift that went wrong because Buy.com misrepresented how shoddy the delivery was. I purchased a portable printer frum buy.com aka Digital Photo Club, i find out later. The printer was purchased 4/3/10 and was to be delivered in 3-4 business days. This never happened. Aproximitly 10 days later i find out that because the local Post Office had moved. Nobody knew how to finish the delivery for my sons birthday gift!!! I tried to resolve this problem several times with the customer service people at Buy.com aka Digital Photo Club and the U P S people who were just as uninterested in helping me get a gift delivered. Why would they care, It wasnt their gift that was lost in transit. I asked finally to have the gift returned to Buy.com aka Digital Photo Club, that took about another 8 days. Naturally I couldnt get a refund untill my "gift" was back to Buy.


Offender: BUY.com

Country: USA   State: New York   City: Brooklyn
Site:

Category: Electronics and household app.

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