Usacomplaints.com » Electronics and household app. » Complaint / Review: Creative Labs - Sells mp3 player without UserManuel. #571113

Complaint / Review
Creative Labs
Sells mp3 player without UserManuel

When you buy a MP3 player ZEN MX you only get a Quich start Guide. No manuel. Electronics are complicated. These were my responces from their support (Useless):

1. Hello! Thank you for contacting Creative Labs. A member of the Customer Support Team will respond to your inquiry as soon as possible. Our current average response time is 24 hours. Please note that sending multiple requests may cause a delay in receiving a response. Until you receive our reply (from a real person this time!), here are some additional resources that might assist you right away. - - - Receive 24x7 Creative Online Technical Support - - - Youre welcome to explore all of our self-help support services for assistance with your product. - Knowledge Base of step-by-step troubleshooting solutions - Most recent drivers, firmware and application updates - Automatic driver and application updates for many products - Automatic ZEN and MuVo diagnostic and update tools - Product manuals and tutorials - User-to-user discussion forums To explore our support available support options now, visit: www.creativehelp.com - - - Subscribe for Exclusive Creative News and Special Offers - - - You can be the first to learn about new Creative products and receive exclusive special offers. We wont share your email address with others and you can unsubscribe at any time. To subscribe today, visit: http://us. Creative.com/contactus/subscription / - - - Discover the Creative Family of Products - - - Designed with you in mind, Creative has a wide variety of award-winning products and accessories to elevate your digital entertainment experience. Explore the Creative product catalog to learn more at: http://us. Creative.com/shop / Thank you for choosing Creative Labs. Sincerely, Creative Labs Customer Support Note: This is an automated reply. Please do not reply to this email as it cannot be answered.

2. Dear James, Thank you for writing in to Creative Support Services; I appreciate the opportunity to assist you. I apologize for any inconvenience caused, any inconvenience caused is regretted. We do not have UserManuel but only the QuickStart If you still require assistance, please reply to this email with any previous correspondence to ensure the quickest and most accurate service. Best Regards, Y. Chong Technical Support Creative Labs Americas

When trying to access thir on line held you get trapped and a computer maze that goes no where.

Dear James, Thank you for writing in to Creative Support Services; I appreciate the opportunity to assist you. I apologize for any inconvenience caused, any inconvenience caused is regretted. We do not have UserManuel but only the QuickStart If you still require assistance, please reply to this email with any previous correspondence to ensure the quickest and most accurate service. Best Regards, Y. Chong Technical Support Creative Labs Americas


Offender: Creative Labs

Country: USA
Site:

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google