Usacomplaints.com » Electronics and household app. » Complaint / Review: Travis Industries - Fireplace Xtraordinaire. #562547

Complaint / Review
Travis Industries
Fireplace Xtraordinaire

About 10 years before we'd an Xtraordinaire woodburning fireplace mounted in a brand new house we'd constructed. It had been an amazing device and warmed the whole 550 squarefoot house. We minimized as well as in late 2008 had an Xtraordinaire gasoline insert mounted within our new home-based on our previous encounter with this specific manufacturer. It worked fairly effectively to get a month or two, warming the downstairs living area. Then your distant obtaining device failed, was changed, and failed again. The system wouldn't create much warmth and nowhere near what it created originally. We approached the seller and after changing the regulator (we think) these were not able to correct the issue. We approached Travis along with a manufacturer representative approached us. She was excellent, but never found our house to gauge the issue. She informed us she'd exactly the same device in her workplace and also the warmth was so excellent she couldn't actually maintain it switched on. She experienced the issue was the regulator, so she'd the seller who couldn't correct the issue emerge and substitute the regulator once more. Finished lamps up but creates nowhere close to the unique degree of warmth actually on complete using the lover in the maximum. This ended up to be always a really poor purchase. We're able to have invested $3,000 elsewhere and gotten a well-functioning device.

As previously mentioned in another criticism, the region underneath the device is just a tangle of cables and handles and although we'd it professionally-installed, the outcomes were significantly lacking acceptable.


Offender: Travis Industries

Country: USA   State: California
Site:

Category: Electronics and household app.

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