I was a ATT Broadband customer who is now Comcast, when I terminated service in October of I promptly returned 2 cable boxes to avoid being charged almost $600.00. A receipt was given to me, and the clerk told me to hold on to it for 6 months, I did so and as I prepared my 2002 taxes I came upon the receipt and disposed of it thinking everything was ok. Then I got a letter from CMI credit management (collections) claiming if I don't pay it will go against my credit.
I contacted various departments of Comcast (from billing to residential to business services) and finally got someone who said a Comcast rep would get a hold of me within 14 days with a decision. Never happened. I continue calling to this day with absolutely no luck. CMI reported this to credit authorities, damaging my credit because I refuse to pay for something I no longer have. And CMI will not help me or give me Comcast Corporate info, instead treating me like a felon.
I have no clue what to do about this, as now my credit is permanently damaged. Also Comcast never sent me a bill or letter or anything, they just turned it over to collections who will not deal with you, just collect money. I would appreciate any help.
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