This really is undoubtedly the toughest purchase I've available. I've possessed my range 65 days and contains just worked for 6 times. I would include 6 times not in AROW. It had been useless when it arrived of the container. Customer support delivered part after component. Lastly I'd enought and informed them to deliver me a brand new range that they claimed they'd. Only one issue, I'd need to provide the 238 pound range towards the shipper and consider shipping there of the brand new one and carry it in to the home myself. I mentioned no it need my cash back. I purchased the stove At Home Website and named them to come back the range. Homedepot has become attempting to inform me that since I fixed the range with components from Englander that I've today modifed the range plus they can't go back. I'm so furious in the them both I'd never purchase something such as this from Englander again or Homedepot. I will have a lot of pellets resting on my back patio, a $2500 range that servingnot function and englander and Homedepot directing at one another regarding who must consider this back. I place this on my charge card and intend to challenge it. Consider my recommend don't purchase a pellet stove actually from Englander. This range was low quality in most method possible, never worked, absent parts, damaged parts and misaligned parts. Save your self the frustration, DONT BUY IT
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